TCFF Telephone Disconnect Warning

A Warning About "Disconnects" While Entering Data

When using "dial-up" services to connect to the Internet, you can expect occasionally to be disconnected. That can be frustrating if you have just spent time filling out a form but haven't yet submitted it.

If you experience this misfortune, do NOT close Netscape or whatever web browser you're using. Simply reconnect (go back to your dial-up software) and continue completing your form or whatever you were doing. At most, you might need to minimize your web browser if you need to look for icons on the desktop but, whatever you do, don't close (exit from) the web browser.

Closing your web browser while you frantically try to figure out what has gone wrong is guaranteed to result in the loss of everything entered on a form if that form hasn't yet been submitted.

For more information about web browser disconnects, please contact your Computer Field Specialist or call Extension Information Technology at 979/845-9689. Be sure you explain to the telephone receptionist that you're calling about telephone disconnects while using Netscape.

John Adamson
EIT
2/26/99